At Alncom we have made it our mission to solve the problem of poor and unreliable internet connections in rural and isolated locations across Northumberland. We operate our very own Full Fibre network so we can provide homes and businesses with Ultrafast internet connections directly to their premises. We have a dedicated locally based technical support team available 7 days a week and we pride ourselves on our friendly and efficient customer service. Find out more here 01665 604816.
Full Fibre broadband, also known as Fibre To The Premises (FTTP) means fibre optic cables are connected directly to your home or business premises allowing extremely fast and reliable internet connections.
We will install your connection completely free of charge - including a free router.
We have multiple ways of helping you out of an existing contract - including Switching Credit where we can contribute towards your remaining balance.
We offer a 24 month contract, with a no price rise guarantee.
During the installation our engineers will physically connect your router to our Full Fibre network. Depending on your location we will run fibre optic cables from telegraph poles directly into your house via small drilled holes. We will then connect these cables to your router using a technique called splicing. After the physical connection is made we will test your speeds in different rooms of the house using a mobile phone app connected to your WiFi. If needed we will suggest adding a WiFi booster to ensure optimal coverage. We will then tidy up after ourselves to ensure we leave no mess! Your internet will be ready to use as soon as the installation is completed.
